Course Description: The course enables the student to understand the behavioral concepts and theories that form the foundation of organization Development (OD), the process of change management, and the OD techniques and interventions designed to improve organization effectiveness. Concepts and processes such as power and influence, conflict, inter-group behavior, decision-making, communication, teams, and leadership are examined in terms of their relationship to organization effectiveness. Beyond these understandings, the student will develop skills to apply the concepts, theories, and techniques to case scenarios and, ultimately, to actual change situations within his/her work organization.