Course Description: Addresses streamlining and redesigning business processes; identifying and understanding an organization's true core processes; recognizing and removing activities that do not add value; eliminating system flaws; documenting processes for knowledge management; and improving business efficiency and customer satisfaction.
Notes and Comments: Registration begins Monday, December 1, 2008. If you wish to have your organization billed for tuition, or you are paying with a corporate credit card, call 434-982-2779 for details. All course materials, continental breakfast and lunch are included.
