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Chief of Staff Certification with Executive Coaching

Public Safety Leaders Cohort
May 20–July 09, 2026
UVA Old Ivy Hall
2420 Old Ivy Road
Charlottesville, VA 22903

Register

Request for More Information

To register for Cohorts 2 or 3, please express your interest via the attached form. Interest is reviewed monthly and you will be contacted by the UVA team. Please note that the first screening will be April 15, 2026.

About the Program

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Chiefs of Staff

As chief of staff, you’re the strategic right hand to the leadership team, delivering critical insights, expert support, and special project management so principals can lead better and focus on what matters most. While the role is always complex, those serving in public safety environments face unique challenges.

In today’s complicated decision landscape, chiefs of staff are essential to driving strategic alignment, stewarding crisis communications, coordinating key stakeholders, and improving operational efficiency to stretch limited resources. Now is the time to invest in your development to enhance the outcomes and reputation of your organization and improve the quality of service and protection you can offer the public.

Who Should Attend

This cohort is open to those serving in a Chief of Staff role within a public safety organization.  This includes law enforcement, fire, corrections, EMS, dispatch and other public safety disciplines.  While most participants will formally hold the title Chief of Staff, it is not a requirement.  Participants must be the strategic advisor for the agency principal.  

Why Attend

Enhancing Professional Standing - CSA certification isn't just a paper credential, it's proof you've mastered industry best practices.  Members leverage their CSA mark to showcase expertise, build trust with clients and colleagues, and position themselves as leaders in their field.

Tangible Rewards for Chiefs of Staff - Beyond recognition, certification pays off long term for your career. CSA-certified professionals find that having credentials helps them navigate the complexity of the role with tangible positive outcomes for their teams and organizations.

Significant Career Impact - Certification is a launchpad for long-term growth, equipping you with the tools, network, and confidence to take on bigger challenges and accelerate your advancement.

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Sara Allen

The Chief of Staff Association delivers exceptional value through its world-class certification program, executive education, and powerful global network of Chiefs of Staff. The caliber of learning, combined with meaningful peer collaboration across industries and around the world, creates a rare space for real strategic thinking and impact. Attending the Harvard Executive Education Chief of Staff Certification Program through this association further expanded my strategic lens and elevated my leadership at the executive level. This unique public safety cohort further adds to the impact and value.

Sarah Allen, CoS, Colorado State Patrol
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Ben Haiman

The value of this partnership to public safety participants includes becoming a Certified Chief of Staff, but also participating in a unique cohort experience with other public safety professionals from around the country at the University of Virginia.  In addition to the certification curricula, this unique cohort receives enhanced mentoring, a residency experience where participants dive into issues in today's public safety environments, and a capstone.  As a former Chief of Staff for the Washington DC Metropolitan Police department, having a national network of fellow chiefs of staff is critical in today's environment.

Ben Haiman, CoS (Fmr), DC Metropolitan Police Department & Executive Director for Public Safety and Justice UVA
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Maike Klemente

My journey with the Chief of Staff Association has been nothing short of transformative.  Through this invaluable membership, I've had the privilege of accessing customized executive education at world-renowned institutions like Harvard and Oxford.  These experiences have broadened my strategic perspective and quipped me with cutting-edge knowledge that directly impacts my role.  This network of professionals is not just a support system but a think tank that continually inspires and challenges me.

Maike Klemente, CoS, Deloitte

Levels of Certification

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Level 1

Level 1
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Level 2

Level 2-4
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Level 3

Level 2-4
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Level 4

Level 2-4
Level 1

Certified Level I

Level 1
  • Core Competency Program (Certified Level 1): Online & In-Person
    • Online Components:
      • Leading Without Authority
      • Polarity Management
      • How to Think Strategically
    • Residency:
      • Key Stakeholder Engagement
      • Negotiation & Soft Power
      • Change Management
      • Project Management
      • Crisis Communications
      • Briefing Your Principal
    • Capstone
    • Coaching
Level 2

Advanced Competency Program

Level 2-4
  • All registrants will also have access to the CSA Advanced Competency Program (which fulfills Certified Level 2 through 4 requirements) included in their registration costs.
    • Advanced Certification: This 40-hour online program earns you distinguished status as a Level 2 Certified Chief of Staff and you complete online modules that include:
      • Innovation Leadership
      • Learning Agility
      • Communicating with Influence
      • The Inner Game of Leadership
      • Building & Scaling Successful Teams
      • Organizational Culture
      • Organizational Design
      • Toolkit for Turbulence
      • Being an Executive Coach to your Principal
      • Reputation Management

For certification Levels 2, 3, and 4, the Advanced Competency, Oxford, and Harvard programs may be completed in any order.  Note: only the online Advanced Competency program is included in registration fees.  Both the Oxford and Harvard programs are additional fees.

https://www.csa.org/advanced-competency-programme

Level 3

Saïd Business School Oxford University

Level 2-4

Format: Seminars and workshops delivered by professors and leaders at the forefront of politics, diplomacy, and government.

Duration: 4-5 days

On completion: Certificates of completion issued by Saïd Business School.

For certification Levels 2, 3, and 4, the Advanced Competency, Oxford, and Harvard programs may be completed in any order.  Note: only the online Advanced Competency program is included in registration fees.  Both the Oxford and Harvard programs are additional fees.

Level 4

Harvard Business School

Level 2-4

Format: Seminars and workshops delivered by professors and leaders at the forefront of politics, diplomacy, and government.

Duration: 4-5 days

On completion: Certificates of completion issued by  Harvard Business School

For certification Levels 2, 3, and 4, the Advanced Competency, Oxford, and Harvard programs may be completed in any order.  Note: only the online Advanced Competency program is included in registration fees.  Both the Oxford and Harvard programs are additional fees.

Key Highlights

  • The Core Competency Program for Public Safety Professionals

    This partnership program between the Chief of Staff Association, the University of Virginia's Center for Public Safety and Justice, and the National Association of Professional Staff in Public Safety consists of 10 modules. Several modules are completed online, followed by an intensive public-safety specific four day residency in Charlottesville, Virginia. Course materials are developed from an analysis of over 2,000 chiefs of staff across public, private, and non-profit sectors. The public safety-tailored program harnesses cross-industry best practices and proven daily tools for elevating chief of staff influence and impact. Participants take part in live and recorded sessions with executive education experts to deepen their understanding of leadership support and organizational management.

  • Live Sessions with Expert Executive Coaches

    Participants initially engage together in one-hour live virtual sessions with a certified executive coach to deep dive on the modules’ content, workshop and practice key skills for improving enterprise management and principal support, and engage with each to discover the most effective approach to the role. Participants then come together in-person for a 4-day hands-on seminar to gain mastery, build community, and expand their professional networks. Additional programming is specifically designed for public safety leaders to broaden their network through the University of Virginia’s Center for Public Safety and Justice.

  • Certified Chief of Staff®

    After completing the requirements of the Core Competency Program, participants receive the industry recognized title Certified Chief of Staff® and receive a certificate of completion from the University of Virginia’s Center for Public Safety and Justice. CSA Certified Chief of Staff® Certification validates the skills and competency of chiefs of staff, signaling professional excellence and capability, as well as their expertise and capacity. CSA Certified Chief of Staff® Certification validates your skills and communicates to employers a commitment to upholding high professional standards. In a competitive landscape, industry recognition becomes a valuable asset, distinguishing our certified chiefs of staff. Furthermore, you benefit from a national network of public safety leaders serving in this critical role.

  • Dedicated Executive Coaching & Engagement Managers

    Dedicated Executive Coaches for 1-on-1 coaching, along with personal Engagement Managers, ensure smooth onboarding, a consistent point of contact, and regular updates on participants’ progress.

  • Cost (Reduced Public Service Rate)

    $3,750 per person for tuition, residency lodging, and board (most meals), while travel/transportation costs are additional.

    - or - 

    $2,950 per person for tuition and meals during residency (excludes lodging, travel/transportation).

Speakers

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Ben Haiman

Executive Director, Center for Public Safety and Justice
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Ganesha Martin

Bureau Chief of Constitutional Policing, Minneapolis Police Department
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Drew Davis

Senior Vice President of Commercial, Chief of Staff Association
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Stephanie Dobitsch

Acting Associate Administrator, Office of Policy, Program Analysis, and International Affairs
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Howard Singer

Senior Advisor (Fmr) to the First Deputy Mayor of the City of New York
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Arif Alikhan Headshot

President & Chief Legal Counsel, TacLogix, Inc.
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Melissa Hyatt Profile Picture

Strategic Advisor
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Kevin Davis

Chief of Police, Fairfax County Police Department
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Noel Paul Headshot

Chief of Police, Knoxville Police Department
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Art Acevedo

Chief (Ret.) Cities of Austin, Houston, Miami and Aurora Colorado
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Sara Allen

Chief of Staff, Colorado State Patrol
Ben Haiman

Marvin “Ben” Haiman

Executive Director, Center for Public Safety and Justice

Mr. Marvin Haiman is an Assistant Professor and the Executive Director of Public Safety and Justice at the University of Virginia. He is also a Visiting Fellow and Research Scholar with Rutger’s University. Haiman served as the Chief of Staff for the Metropolitan Police Department of Washington, D.C. between 2021 and 2024. In this capacity, Haiman oversaw daily operations of the Executive Office of the Chief of Police and was responsible for broad agency management and implementing strategic agency objectives.

Haiman was responsible for several organizational units including the Office of Communications, Office of General Counsel, Office of Wellness and the Professional Development Bureau. He served as the Executive Director of the Professional Development Bureau between 2017 – 2021, leading the Recruiting Division, Metropolitan Police Academy Division, Human Resource Management Division, Disciplinary Review Division, Testing and Assessment Division, Equal Employment Opportunity Division, Office of Communications and the Strategic Engagement Office (Volunteer Services).

Prior to being named Executive Director, Haiman served in a variety of capacities between 2015-2017, including developing the agency’s Office of Volunteer Coordination, serving as Chief of Staff for the Technical Services Division tasked with a broad range of IT operations, and Chief of Staff for the Strategic Services Bureau supporting and leading the administration of police recruitment, training, policy and volunteer service matters for the Department.

Prior to returning to the Metropolitan Police Department, Haiman served as Director for the Homeland Security Advisory Council for the United States Department of Homeland Security, where he established several key task forces for the Secretary (e.g., Foreign Fighters, Integrity & Use of Force). Prior to his Federal service, Haiman led the Recruiting Division for the Metropolitan Police Department of Washington, D.C., among various other positions. Haiman was responsible for restructuring the sworn hiring process, decreasing the amount of time it took to process candidates while increasing the quality of those officers hired.

Haiman graduated from The Johns Hopkins University with a master’s degree in management through the Police Executive Leadership Program. He earned his undergraduate degree in mathematics from the University of Iowa and received designation as a Certified Public Management Program through George Washington University, as well as certification in Strategic Project Management. Haiman is also a graduate of the Naval Postgraduate School Center for Homeland Defense and Security’s Executive Leadership Program. He received recognition by the International Association of Chiefs of Police in 2020 as a 40 under 40 recipient and the prestigious Gary P. Hayes Award by the Police Executive Research Forum. Haiman graduated from the Metropolitan Police Academy and continues his police service as a reserve police officer with the Metropolitan Police Department. Haiman resides with his family in Washington, D.C.

Ganesha Martin

Ganesha Martin

Bureau Chief of Constitutional Policing, Minneapolis Police Department

Advisory Board Member

Ganesha M. Martin, Esq. is a leading expert in human-centered policing and the founder of "Let’s Meet in the Middle," an initiative dedicated to fostering dialogue and collaboration between law enforcement and communities of color. Currently, she serves as the Bureau Chief of Constitutional Policing for the Minneapolis Police Department as well as the Vice President of Public Policy and Community Affairs at Mark43, a cutting-edge, cloud-native public safety software company. In this role, Martin drives initiatives that leverage technology to enhance accountability, transparency and trust between police agencies and the communities they serve. 

A trailblazer in criminal justice reform, Martin has held several key leadership positions in Baltimore City government, most recently as Director of the Mayor’s Office of Criminal Justice (MOCJ). There, she led comprehensive criminal justice reform efforts in collaboration with the Baltimore Police Department, the Baltimore State’s Attorney’s Office, the Governor’s Office of Crime Control and Prevention, the Department of Justice’s Civil Rights Division, the U.S. Attorney’s Office, the judiciary and numerous community organizations. 

As an attorney, Martin played a central role in leading the federal court-ordered Consent Decree reform efforts at the Baltimore Police Department from 2015 to 2018. As Chief of the Department of Justice Compliance, Accountability and External Affairs Division, she was an integral member of the negotiation team that introduced transformative reforms in areas such as crisis intervention, use of force, mental health interventions, body-worn cameras, de-escalation tactics, community policing, officer wellness and early intervention systems. These reforms continue to serve as a model for law enforcement agencies nationwide. 

A pioneer in public-private partnerships, Martin is committed to building nontraditional relationships that bridge divides and create opportunities for collaboration in public safety. In her current consulting work, she focuses on uniting law enforcement with communities of color, using her unique ability to connect with both sides and guide them toward common ground. She regularly advises nonprofits, private companies, tech startups, community organizations and local governments on best practices for policing, public safety and community engagement. 

Martin is a respected thought leader in the field of criminal justice reform and public safety. She is a member of the Council on Criminal Justice, a nonpartisan think tank dedicated to advancing effective criminal justice policies. In 2019, she was one of 40 community policing experts invited to Nairobi, Kenya, by the Open Society Foundations to discuss strategies for civilian police reform. That same year, she was awarded the Securing Open Societies Fellowship. Her expert commentary on police reform, accountability and social justice has been featured in prominent publications including The New York Times, The Washington Post, USA Today, The Baltimore Sun, and The Baltimore Banner

Known for her ability to navigate complex issues and overcome entrenched distrust, Martin is driven by a belief in the transformative power of communication and human connection. Her approach fosters collaboration across polarized groups and drives progress on some of society’s most challenging social issues. Her goal is to create practical pathways for police departments and communities to work together toward a safer and more equitable future. 

Outside of her professional work, Martin is a passionate advocate for social justice and community empowerment. She serves as co-board chair for Teach For America  Baltimore, Outward Bound, the Baltimore Community Mediation Center, and Overcoming Poverty Together. She was recently appointed to 30x30, a grassroots movement dedicated to increasing the representation of women in policing by 30% by 2030. A graduate of Leadership Maryland and the Greater Baltimore Committee’s LEADERship program, Martin has been recognized for her leadership and impact by organizations such as The Baltimore Sun (Top 25 Women to Watch), The Daily Record (Top 100 Women), and the International Association of Chiefs of Police (IACP) (Top 40 Under 40). 

Drew Davis

Drew Davis

Senior Vice President of Commercial, Chief of Staff Association

Drew has served as Chief of Staff at Cruise Lines International Association (CLIA), the world’s premier trade association for the cruise lines industry. He has extensive experience within the intelligence and national security arena, having seen 12 years of U.S. Government service and tours in The White House Situation Room supporting the President, Vice President, National Security Advisor, and several Cabinet-level officials, the National Counterterrorism Center supporting the Director, and several other key positions and Chief of Staff roles supporting Agency and Department leadership teams. He concluded his federal service as Deputy Director of an Enterprise Function.

Stephanie Dobitsch

Stephanie Dobitsch

Acting Associate Administrator, Office of Policy, Program Analysis, and International Affairs

*** Serves as a guest speaker in the Chief of Staff Certification Partnership Program with the Chief of Staff Association ***

Ms. Stephanie Dobitsch serves as the Acting Associate Administrator for Policy, Program Analysis, and International Affairs (OPPA). Ms. Dobitsch previously served as FEMA’s Acting Deputy Associate Administrator for Resilience and Deputy Associate Administrator for OPPA.

Prior to joining FEMA, Ms. Dobitsch served as the Deputy Under Secretary for the Office of Intelligence and Analysis in the Department of Homeland Security. In this capacity, she oversaw the development and delivery of high-quality intelligence tailored to meet the needs of homeland security stakeholders. Ms. Dobitsch has decades of experience working national security issues, serving in a variety of intelligence roles in support of multiple departments and agencies. 

Ms. Dobitsch received her Bachelor of Science in International Studies from the University of Scranton and her Master of Business Administration from Georgetown University. 

Howard Singer

Howard Singer

Senior Advisor (Fmr) to the First Deputy Mayor of the City of New York

*** Serves as a guest speaker in the Chief of Staff Certification Partnership Program with the Chief of Staff Association ***

Howard Singer is a senior executive advisor and Chief of Staff–level leader with more than 25 years of experience operating at the intersection of public safety leadership, government operations, and enterprise strategy. He most recently served as Senior Advisor to the First Deputy Mayor of New York City—the second-highest executive in the nation’s largest municipal government—supporting oversight of a workforce of more than 350,000 employees and a $100 billion budget.


In this role, Singer served as a strategic partner across a multi-agency public safety portfolio, helping align operational priorities, manage enterprise risk, and coordinate leadership across organizations responsible for protecting more than 8 million residents.


Previously, Singer served as Deputy Chief of Staff at the New York City Department of Correction serving as a strategic advisor to two Correction Commissioners overseeing a 9,000 member work force. Singer also served as an executive advisor within the New York City Police Department, where he supported the second-in-command of a 56,000-person department, including approximately 35,000 sworn personnel. In these roles, he helped translate executive priorities into operational execution, coordinated interagency initiatives, and supported senior leadership in navigating legislative oversight, regulatory scrutiny, and high-visibility public safety challenges. He also served as a Senior Advisor to the National Policing Institute.


Singer began his career on the front lines of public safety, serving as a police officer with the City of Miami, the City of Philadelphia, and the New York City Police Department, where he started as a patrol officer and ultimately rose into executive advisory roles supporting top city leadership, including the Office of the First Deputy Mayor.


Singer was awarded the New York City Police Commissioner Graduate Scholarship. He holds a Master of Policy Management from Georgetown University and a Chief of Staff Association Executive Certification from the University of Oxford’s Saïd Business School. Singer brings a unique perspective to the evolving role of Chiefs of Staff in public safety—bridging frontline experience with enterprise governance, strategy, and executive decision-making.

Arif Alikhan Headshot

Arif Alikhan

President & Chief Legal Counsel, TacLogix, Inc.

Arif Alikhan is the President and Chief Legal Counsel of TacLogix, Inc., leading the company’s policy development, constitutional policing, community engagement, and strategic planning services. A nationally recognized expert in policing, homeland security, and counterterrorism, Arif has over 25 years of experience in senior policy, legal, and operational roles with the U.S. Department of Justice, Department of Homeland Security, and the City of Los Angeles. He served as a federal prosecutor, senior advisor to two U.S. Attorneys General, and Assistant Secretary for Policy Development at DHS during the Obama administration, overseeing counterterrorism, intelligence, and emergency management initiatives. In Los Angeles, Arif was Deputy Mayor for Homeland Security and Public Safety, managing over $200 million in federal grants and advising the mayor on public safety. He later led security operations for Los Angeles World Airports, overseeing 1,200 sworn officers and personnel at LAX and Van Nuys airports. Most recently, as Director of Constitutional Policing and Policy for the LAPD, he led policy development, legal affairs, risk management, and community engagement. He was also the first civilian appointed to the rank of Assistant Chief of Police in LAPD history. Arif has taught at USC, UC Irvine, and National Defense University and is a certified law enforcement instructor and reserve police officer. He frequently lectures nationwide on public safety and homeland security.

Melissa Hyatt Profile Picture

Melissa Hyatt

Strategic Advisor

Melissa R. Hyatt serves as a subject matter expert for the Policing Lab, consultant for 21st Century Policing Solutions, and principal for Cobalt Strategies, LLC. She most recently served as Senior Advisor to the Director and then Assistant Director for the United States Marshals Service, standing up the organization’s first office of law enforcement partnerships. 

In June 2019, Hyatt was sworn in as Baltimore County’s 14th Police Chief. She brought transformative changes to the agency, focusing on employee safety and wellness, advancement of technology, training, and equipment, adoption and use of the Incident Command System, and investment in community engagement. 

Hyatt served over 20 years with the Baltimore (City) Police Department, holding positions of Chief of Staff, Chief of Patrol, Chief of the Special Operations Division, and Special Weapons and Tactics. She retired at the rank of Colonel to become Vice President for Security for Johns Hopkins Medicine and Johns Hopkins University, with global security responsibilities for the enterprise. 

Hyatt holds a Bachelor of Science from the University of Delaware and a Master’s from Johns Hopkins University. She is a graduate of the FBI’s National Academy, Naval Postgraduate School Center for Homeland Defense and Security’s Executive Leaders Program, and Major Cities Chiefs Police Executive Leadership Institute. Hyatt is a 2021 Aspen Institute Civil Society Fellow. Hyatt served on the Board of Directors for the International Association of Chiefs of Police and as Chair of the Emerging Issues Committee for the Major Cities Chiefs Association. She is also a past President of the Maryland Chiefs of Police Association. Hyatt currently serves on the Board of Directors for the Baltimore Humane Society and for Special Olympics Maryland.

Kevin Davis

Chief Kevin Davis

Chief of Police, Fairfax County Police Department

Kevin Davis currently serves as the 11th Police Chief for the Fairfax County Police Department – Virginia’s largest police agency and the nation’s 33rd largest.

Davis led the Baltimore Police Department as its 39th Police Commissioner from 2015 to 2018 following a period of historic unrest and during the Department of Justice’s civil rights investigation. Davis negotiated a federal court-ordered consent decree with DOJ during a Presidential transition of power. He has substantial crisis leadership experience in the national spotlight. Davis has built a reputation as a collaborative leader and consensus builder amongst diverse community groups, faith communities, elected officials, law enforcement peers and business partners. Recently asked by the French National Police to detail police officers to the 2024 Olympics in Paris, Davis partnered with the Embassy of France to participate along with just three other police departments from the United States. He inaugurated Northern Virginia’s first Real Time Crime Center in 2022 and serves on the Executive Advisory Board for Cellebrite, an international digital investigations organization.

Prior to leading the nation’s 8th largest police department in Baltimore, Davis served as Police Chief for the Anne Arundel County, Maryland Police Department and retired as the Assistant Police Chief for the Prince George’s County, Maryland Police Department. He is a graduate of the FBI National Academy and FBI National Executive Institute. Davis currently serves on the Board of Directors for the National Policing Institute. He previously served on the Board of Directors for the International Association of Chiefs of Police, Vice-Chair of the Maryland Police Training and Standards Commission, First Vice President of the Maryland Chiefs of Police Association, member of the Maryland Governor’s Justice Reinvestment Oversight Board and member of the Commission on Judicial Disabilities, an independent body that hears complaints made against Maryland judges.

Recently recognized as one of The 50 Most Influential People by the Northern Virginia Magazine and previously recognized by the Maryland Daily Record as an Influential Marylander, Davis earned a Master’s Degree in Management from Johns Hopkins University and Bachelor’s Degree in English from Towson University. He has been recognized by the Johns Hopkins University Alumni Association with its Woodrow Wilson Award for Distinguished Government Service and is one of 20 alumni from DeMatha Catholic High School to ever receive its Distinguished Alumnus Award. A fourth-generation public safety servant, Davis was born and raised in College Park, home to Maryland’s flagship University. He was awarded the Key to the City of College Park.

During a stint in the corporate world, Davis served as GardaWorld’s Director of Security Consulting Services and Chief Security Officer for Armored Things in Boston. He was an adjunct professor at American University and lecturer at The Catholic University of America, both in Washington, D.C. Davis regularly lectures about crisis leadership at the FBI National Academy.

Noel Paul Headshot

Paul Noel

Chief of Police, Knoxville Police Department

Paul Noel was sworn in as Knoxville's 27th Chief of Police on June 13, 2022. In his time on the job, Noel has overseen progressive enhancements in four cornerstone areas – crime reduction, community partnerships, internal culture and professional development.

Noel oversaw one of the single largest reorganizations in the history of the Knoxville Police Department. That reorganization included the reestablishment of the Central District, which expanded the number of police districts from two to three. Under Noel's watch, the KPD also became the first law enforcement agency in the state of Tennessee to join the Active Bystandership for Law Enforcement (ABLE) Project. The department completed the department-wide ABLE training in 2023.

In his first full year on the job, murders decreased by 35 percent and non-fatal shootings dropped 12 percent. Noel has also championed community-based violence prevention initiatives, including Project TLC. Through Project TLC, the KPD established three place-based strategy zones for the purpose of positively impacting crime and quality of life in areas that have been disproportionately affected by gun violence.

In 2024, Noel's second full year on the job, murders dropped another four percent while non-fatal shootings decreased by a remarkable 45 percent.

Among his other accomplishments, Noel also initiated the process of creating the KPD's first-ever Deputy Chief of Professional Standards position in late 2022, transforming what was previously Internal Affairs into the Office of Professional Standards. That position is currently held by retired federal judge Bruce Guyton.

Noel also spearheaded new community engagement strategies, including quarterly district commander forums and regular neighborhood walks, while also fortifying the department's partnership with area youth organizations.

In 2023, the KPD joined the Department of Justice's National Public Safety Partnership (PSP) and voluntarily underwent two separate department assessments. That included the 21CP departmental assessment, which was designed to assist KPD's efforts to update and modernize its policies and practices in line with nationally-recognized best practices.

Prior to assuming command of the Knoxville Police Department, Noel was a Deputy Superintendent at the New Orleans Police Department, where he served in numerous leadership roles for over 25 years.

While at NOPD, Noel developed a reputation as a successful and ethical leader committed to a community-focused approach to problem solving that builds trust and legitimacy, reduces crime, demands accountability and maintains a highly-motivated workforce.

From May 2020 until his departure from the NOPD, Noel served as the Chief of Detectives, where he oversaw the supervision of over 200 sworn detectives responsible for all follow-up investigations. In that role, he reorganized a Homicide Division that had a 36% solve rate, initiating significant culture changes within the Homicide Division that resulted in that solve rate increasing to 54%. Noel also implemented quarterly "Next of Kin" community meetings for homicide victims' families to improve communications with those families and the NOPD and assist those families in the healing process.

Prior to his time as the Chief of Detectives, Noel was the Deputy Superintendent over Field Operations from December 2015 until May 2020. In that capacity, he was responsible for directing over 900 sworn officers in the field, including all eight police districts. He also created NOPD's TIGER Unit to strategically target violent criminals. Noel's transformative strategies and leadership in that role led to a 31-percent decrease in homicides from 2016 to 2019, resulting in the city's lowest homicide number since 1971. He also represented the NOPD in the U.S. Department of Justice Public Safety Partnership and served as the Incident Commander for all protests, public gatherings, natural disasters and major public events, including Mardi Gras, the NCAA National Championship Game and the Sugar Bowl.

Noel also oversaw the implementation of wide-ranging community-policing initiatives. That included leading a citywide effort to help New Orleans residents form district-based community policing plans, directly involving community members in the problem-solving process.

During his time at the command levels of the NOPD, Noel became an outspoken champion of ethical and progressive policing. While the Chief of Field Operations, Noel played an integral role in the development and implementation of the Ethical Policing is Courageous (EPIC) peer intervention program, which was developed alongside community partners. In 2021, Noel was presented with the prestigious Hayes Award from the Police Executive Research Forum (PERF) for his work implementing the EPIC program.

The evolution of that program was the ABLE Project that was developed through Georgetown University. Noel still serves as a member of the ABLE Board of Advisors. More than 280 law enforcement agencies across the United States and Canada have implemented the ABLE training. The KPD was accepted to join the ABLE Project in the fall of 2022.

Before his promotion to Deputy Superintendent, Noel was the commander of NOPD's Second District from January 2012 through December 2015. In that capacity, he oversaw the supervision of over 90 sworn officer within a district that earned a reputation for aggressively solving crimes while working closely with community members, faith-based leaders and nonprofit organizations to solve problems in neighborhoods.

While serving as the Second District Commander, Noel was also tasked with the additional responsibility of leading needed reforms of the NOPD's Sex Crimes Unit. That included the reinvestigation of over 350 sexual assault investigations and overhauling the department's sexual assault and child abuse policies and procedures. That process was done in concert with external stakeholders and advocates, who helped develop and implement policy reforms based on the best nationally recognized practices.

Noel started his career with the NOPD in February 1997 and served in various roles until assuming command of the Criminal Investigation Division in April 2011. He served as a detective sergeant and as a uniformed patrol sergeant from June 2002 through June 2004. He later served as a lieutenant from June 2004 through April 2011, which included a stint on the staff for the Chief of Operations.

Noel earned a bachelor's degree in criminal justice from Loyola University New Orleans in 2005 and later earned a master's degree in criminal justice from Loyola University New Orleans in 2009. He also graduated from the FBI National Academy (230th Session) in 2007.

Art Acevedo

Art Acevedo

Chief (Ret.) Cities of Austin, Houston, Miami and Aurora Colorado
 
Sara Allen

Sarah Allen

Chief of Staff, Colorado State Patrol

Sarah Allen, Chief of Staff at Colorado State Patrol. Sarah, appointed as the Colorado State Patrol’s first Chief of Staff in 2020, is a strong advocate for professional staff and their essential role in the success of law enforcement agencies. In November 2024, Sarah published The Unsung Heroes in IACP Police Chief Magazine, highlighting the impact of professional staff on organizational effectiveness.

Schedule

Upcoming Cohorts

Cohort 1: May 20, 2026 - July 9, 2026 (Residency June 25-28)
Cohort 2: Beginning June 2026 (Residency July 2026) - August 2026
Cohort 3: Beginning November 2026 (Residency December 2026) - January 2027

 

Cohort 1 Schedule:

Program schedule is subject to change and reflects most current version.

Filter by:
Day
Day 1: May 20, 2026
Day 2: May 27, 2026
Day 3: June 3, 2026
Day 4: June 10, 2026
Day 5: June 17, 2026
Day 6: June 25, 2026
Day 7: June 26, 2026
Day 8: June 27, 2026
Day 9: June 28, 2026
Day 10: July 8, 2026
Day 11: July 9, 2026
Day One
Day Two
Day Three
Day Four
Day Five
Day Six
Day Seven
Day Eight
Day Nine
Day Ten
Day Eleven
Time
Session
Speakers
5:00 PM–7:00 PM

Program Orientation

Orientation (Virtual)

5:00 PM–7:00 PM

Virtual Session: Leading Without Authority

  • Use agentry, strategic communication and diplomacy to drive change, particularly in the face of considerable resistance.
  • Learn to build “co-elevating” relationships and sustainable networks, through Ferrazzi’s ‘Relationship Action Plan’ (RAP) .
  • Define your identity and core values, and use them to inform your leadership style and drive initiatives, whilst having an understanding of the new world of work.
5:00 PM–7:00 PM

Virtual Session: Polarity Management

  • Identify and map polarities, distinguishing them from solvable problems to manage tensions effectively in leadership and organizational contexts.
  • Develop actionable steps to maintain balance between opposing values while recognizing early warning signs of imbalance.
  • Apply polarity management principles to team dynamics and strategic planning, balancing expertise, customer focus, and goal-setting approaches.
  • Facilitate conversations that support sustainable decision-making and adapt to organizational complexities.
5:00 PM–7:00 PM

Virtual Session: Introduction to the Capstone

During this session, participants will be introduced to the capstone assignment and work to establish their project.

Capstone project: Solve for a real-world problem in your organization. Choose a team or elect for an individual project; submit a short brief by Week 2; draft your project throughout course and submit no later than 1 week after the Final Session.

5:00 PM–7:00 PM

Virtual Session: How to Think Strategically

  • Understand the role of a chief of staff in strategic thinking as a champion for the ‘big picture’, by optimizing overall efficiency instead of focusing on perfection in small areas.
  • Recognize the key principles for working in systems including the ability to study the underlying processes to address fundamental issues.
  • Appreciate that the linear notion of cause-and-effect can be inapplicable in complex systems.
  • Understand the three propositions from Henry Mintzberg and how they apply to successful leadership.
8:00 PM–5:00 PM

In-Person Residency Day 1

  • Key Stakeholder Engagement
    • Identify key stakeholders who are affected by work, projects or decisions and can support or block important initiatives.
    • Use mapping techniques to prioritize stakeholders’ relative levels of influence and interests.
    • Develop a stakeholder communications plan to inform stakeholders of progress against strategic decisions.
  • Negotiation & Soft Power
    • Identify and prioritise key interests and outcomes in negotiation.
    • Develop practical techniques to manage difficult conversations and effectively negotiate ‘win-wins’ when feasible.
    • Expand your strategic capacity by monitoring organizational politics and developing your personal influence.
    • Apply Cialdini’s Principles of Consistency to your negotiation strategy.
    • Identify various channels of communication used (paralinguistic, visual, etc.).
  • Change Management
    • Identify and map the likely resistance points amongst critical stakeholders during the change management planning phase.
    • Develop strategies to communicate the planned change with transparency, clarity and authority.
    • Defuse pressures within the organization and ensure the implementation of the necessary change while minimizing damage to organizational culture.
    • Identify the 10 rules of thumb for managing change.
  • Issues in Law Enforcement Roundtable
    • Facilitated roundtable working through issues in contemporary public safety environments
    • Peer exchanges
8:00 PM–5:00 PM

In-Person Residency Day 2

  • Project Management
    • Define a project, formulate a comprehensive project scope, and apply methods to measure success.
    • Understand and utilize critical frameworks and methodologies in project management, such as Work Breakdown Structure (WBS), Network Diagrams, and Critical Paths.
    • Apply agile project management techniques such as Scrum and Kanban, and have an understanding of the different characteristics of the Planning Fallacy.
  • Crisis Communications
    • Establish pre-crisis protocols, including a communications plan, to ensure readiness when a crisis arises.
    • Organize the key stakeholders and communicate their roles through hard and soft reporting lines.
    • Learn to reflect upon and critically analyze crisis management plans and procedures after a crisis event occurs.
    • Identify the four R’s of Recovery and how to apply these as a chief of staff.
  • What is Causal Research
  • Landscape of Evidence in Policing
8:00 PM–5:00 PM

In-Person Residency Day 3

  • Briefing Your Principal
    • Develop strategies to prioritize information effectively in briefings, ensuring that only the most critical points are communicated to senior leaders.
    • Learn to apply clarity in communication by utilizing plain language and structuring information in a way that enhances leader comprehension and decision-making speed.
    • Assess and apply empathy by tailoring briefing content and delivery based on the leader's context, personality, and current workload to ensure the message is received with maximum impact.
  • Effective Briefing Packages
    • Identify and structure key components of a board pack to improve communication and facilitate strategic decision-making.
    • Develop effective minute-taking practices that capture essential decisions, actions, and discussions while maintaining clarity and relevance.
    • Analyze the Chief of Staff’s role in ensuring board alignment with organizational strategy and improving overall board meeting effectiveness.
  • Leading in Public Safety Ecosystems
  • Human Resources and Recruitment
8:00 AM–12:00 PM

In-Person Residency Day 4

  • Capstone Presentation Prep
  • Dialogue and Discussion
5:00 PM–7:00 PM

Virtual Capstone Presentations Day 1

Exam: Opens day of Final Session and closes 1 week later

Capstone Presentations Begin

5:00 PM–7:00 PM

Virtual Capstone Presentations Day 2

Venue & Travel

Event venue

University of Virginia
Center for Public Safety and Justice
Old Ivy Hall
2420 Old Ivy Road
Charlottesville, VA 22903

Lodging options

Rooms will be provided at a four star hotel with registration.

Airports

Charlottesville-Albemarle Airport (CHO) | 8.6mi
Richmond Airport (RIC) | 80mi
Washington Dulles (IAD) | 103mi

Steering Committee

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William Paige Photo

Program Manager, Center for Public Safety and Justice
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Ben Haiman

Executive Director, Center for Public Safety and Justice
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Sara Allen

Chief of Staff, Colorado State Patrol
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Drew Davis

Senior Vice President of Commercial, Chief of Staff Association
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Melissa Hyatt Profile Picture

Strategic Advisor
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Ganesha Martin

Bureau Chief of Constitutional Policing, Minneapolis Police Department
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Arif Alikhan Headshot

President & Chief Legal Counsel, TacLogix, Inc.
William Paige Photo

William Paige

Program Manager, Center for Public Safety and Justice

William Paige is the Program Manager for the Center of Public and Justice at the University of Virginia.

William’s commitment to public service began as a civilian intern with the Metropolitan Police Department of Washington, D.C. in the Court Liaison Division and Office of Volunteer Coordination, promoting the Department’s community relation initiatives. He also interned and worked in the Executive Office of the Mayor of Washington, D.C. During his time as an Associate in the Office of Federal and Regional Affairs, William engaged with federal and regional stakeholders to advance the interest of the District of Columbia on a wide range of policy issues. As an Associate Director in the Mayor’s Office of Talent and Appointments, William recruited and managed appointments within the Mayor’s cabinet and staff. His portfolio included, among others, the Office of the Deputy Mayor for Public Safety & Justice and the Office of the Senior Advisor. He also advised certain Mayoral nominees through the D.C. Council confirmation process to numerous volunteer boards and commissions.

During his time at the Georgetown University Law Center, William was a research assistant focusing on federal securities litigation, a summer associate at two international law firms, served on the Executive Board of the Georgetown Black Law Student’s Association, and a student attorney in the Federal Legislation Clinic focusing on anti-hunger policy and advocacy.

William joins the Center for Public Safety & Justice from private legal practice where he focused on antitrust & competition law while maintaining an active pro bono practice. 

William graduated magna cum laude from St. John’s University with a major in Criminal Justice and a minor in Business Law. He earned his law degree from the Georgetown University Law Center. 

In his free time, William enjoys exercising, reading non-fiction, and traveling.

Ben Haiman

Marvin “Ben” Haiman

Executive Director, Center for Public Safety and Justice

Mr. Marvin Haiman is an Assistant Professor and the Executive Director of Public Safety and Justice at the University of Virginia. He is also a Visiting Fellow and Research Scholar with Rutger’s University. Haiman served as the Chief of Staff for the Metropolitan Police Department of Washington, D.C. between 2021 and 2024. In this capacity, Haiman oversaw daily operations of the Executive Office of the Chief of Police and was responsible for broad agency management and implementing strategic agency objectives.

Haiman was responsible for several organizational units including the Office of Communications, Office of General Counsel, Office of Wellness and the Professional Development Bureau. He served as the Executive Director of the Professional Development Bureau between 2017 – 2021, leading the Recruiting Division, Metropolitan Police Academy Division, Human Resource Management Division, Disciplinary Review Division, Testing and Assessment Division, Equal Employment Opportunity Division, Office of Communications and the Strategic Engagement Office (Volunteer Services).

Prior to being named Executive Director, Haiman served in a variety of capacities between 2015-2017, including developing the agency’s Office of Volunteer Coordination, serving as Chief of Staff for the Technical Services Division tasked with a broad range of IT operations, and Chief of Staff for the Strategic Services Bureau supporting and leading the administration of police recruitment, training, policy and volunteer service matters for the Department.

Prior to returning to the Metropolitan Police Department, Haiman served as Director for the Homeland Security Advisory Council for the United States Department of Homeland Security, where he established several key task forces for the Secretary (e.g., Foreign Fighters, Integrity & Use of Force). Prior to his Federal service, Haiman led the Recruiting Division for the Metropolitan Police Department of Washington, D.C., among various other positions. Haiman was responsible for restructuring the sworn hiring process, decreasing the amount of time it took to process candidates while increasing the quality of those officers hired.

Haiman graduated from The Johns Hopkins University with a master’s degree in management through the Police Executive Leadership Program. He earned his undergraduate degree in mathematics from the University of Iowa and received designation as a Certified Public Management Program through George Washington University, as well as certification in Strategic Project Management. Haiman is also a graduate of the Naval Postgraduate School Center for Homeland Defense and Security’s Executive Leadership Program. He received recognition by the International Association of Chiefs of Police in 2020 as a 40 under 40 recipient and the prestigious Gary P. Hayes Award by the Police Executive Research Forum. Haiman graduated from the Metropolitan Police Academy and continues his police service as a reserve police officer with the Metropolitan Police Department. Haiman resides with his family in Washington, D.C.

Sara Allen

Sarah Allen

Chief of Staff, Colorado State Patrol

Sarah Allen, Chief of Staff at Colorado State Patrol. Sarah, appointed as the Colorado State Patrol’s first Chief of Staff in 2020, is a strong advocate for professional staff and their essential role in the success of law enforcement agencies. In November 2024, Sarah published The Unsung Heroes in IACP Police Chief Magazine, highlighting the impact of professional staff on organizational effectiveness.

Drew Davis

Drew Davis

Senior Vice President of Commercial, Chief of Staff Association

Drew has served as Chief of Staff at Cruise Lines International Association (CLIA), the world’s premier trade association for the cruise lines industry. He has extensive experience within the intelligence and national security arena, having seen 12 years of U.S. Government service and tours in The White House Situation Room supporting the President, Vice President, National Security Advisor, and several Cabinet-level officials, the National Counterterrorism Center supporting the Director, and several other key positions and Chief of Staff roles supporting Agency and Department leadership teams. He concluded his federal service as Deputy Director of an Enterprise Function.

Melissa Hyatt Profile Picture

Melissa Hyatt

Strategic Advisor

Melissa R. Hyatt serves as a subject matter expert for the Policing Lab, consultant for 21st Century Policing Solutions, and principal for Cobalt Strategies, LLC. She most recently served as Senior Advisor to the Director and then Assistant Director for the United States Marshals Service, standing up the organization’s first office of law enforcement partnerships. 

In June 2019, Hyatt was sworn in as Baltimore County’s 14th Police Chief. She brought transformative changes to the agency, focusing on employee safety and wellness, advancement of technology, training, and equipment, adoption and use of the Incident Command System, and investment in community engagement. 

Hyatt served over 20 years with the Baltimore (City) Police Department, holding positions of Chief of Staff, Chief of Patrol, Chief of the Special Operations Division, and Special Weapons and Tactics. She retired at the rank of Colonel to become Vice President for Security for Johns Hopkins Medicine and Johns Hopkins University, with global security responsibilities for the enterprise. 

Hyatt holds a Bachelor of Science from the University of Delaware and a Master’s from Johns Hopkins University. She is a graduate of the FBI’s National Academy, Naval Postgraduate School Center for Homeland Defense and Security’s Executive Leaders Program, and Major Cities Chiefs Police Executive Leadership Institute. Hyatt is a 2021 Aspen Institute Civil Society Fellow. Hyatt served on the Board of Directors for the International Association of Chiefs of Police and as Chair of the Emerging Issues Committee for the Major Cities Chiefs Association. She is also a past President of the Maryland Chiefs of Police Association. Hyatt currently serves on the Board of Directors for the Baltimore Humane Society and for Special Olympics Maryland.

Ganesha Martin

Ganesha Martin

Bureau Chief of Constitutional Policing, Minneapolis Police Department

Advisory Board Member

Ganesha M. Martin, Esq. is a leading expert in human-centered policing and the founder of "Let’s Meet in the Middle," an initiative dedicated to fostering dialogue and collaboration between law enforcement and communities of color. Currently, she serves as the Bureau Chief of Constitutional Policing for the Minneapolis Police Department as well as the Vice President of Public Policy and Community Affairs at Mark43, a cutting-edge, cloud-native public safety software company. In this role, Martin drives initiatives that leverage technology to enhance accountability, transparency and trust between police agencies and the communities they serve. 

A trailblazer in criminal justice reform, Martin has held several key leadership positions in Baltimore City government, most recently as Director of the Mayor’s Office of Criminal Justice (MOCJ). There, she led comprehensive criminal justice reform efforts in collaboration with the Baltimore Police Department, the Baltimore State’s Attorney’s Office, the Governor’s Office of Crime Control and Prevention, the Department of Justice’s Civil Rights Division, the U.S. Attorney’s Office, the judiciary and numerous community organizations. 

As an attorney, Martin played a central role in leading the federal court-ordered Consent Decree reform efforts at the Baltimore Police Department from 2015 to 2018. As Chief of the Department of Justice Compliance, Accountability and External Affairs Division, she was an integral member of the negotiation team that introduced transformative reforms in areas such as crisis intervention, use of force, mental health interventions, body-worn cameras, de-escalation tactics, community policing, officer wellness and early intervention systems. These reforms continue to serve as a model for law enforcement agencies nationwide. 

A pioneer in public-private partnerships, Martin is committed to building nontraditional relationships that bridge divides and create opportunities for collaboration in public safety. In her current consulting work, she focuses on uniting law enforcement with communities of color, using her unique ability to connect with both sides and guide them toward common ground. She regularly advises nonprofits, private companies, tech startups, community organizations and local governments on best practices for policing, public safety and community engagement. 

Martin is a respected thought leader in the field of criminal justice reform and public safety. She is a member of the Council on Criminal Justice, a nonpartisan think tank dedicated to advancing effective criminal justice policies. In 2019, she was one of 40 community policing experts invited to Nairobi, Kenya, by the Open Society Foundations to discuss strategies for civilian police reform. That same year, she was awarded the Securing Open Societies Fellowship. Her expert commentary on police reform, accountability and social justice has been featured in prominent publications including The New York Times, The Washington Post, USA Today, The Baltimore Sun, and The Baltimore Banner

Known for her ability to navigate complex issues and overcome entrenched distrust, Martin is driven by a belief in the transformative power of communication and human connection. Her approach fosters collaboration across polarized groups and drives progress on some of society’s most challenging social issues. Her goal is to create practical pathways for police departments and communities to work together toward a safer and more equitable future. 

Outside of her professional work, Martin is a passionate advocate for social justice and community empowerment. She serves as co-board chair for Teach For America  Baltimore, Outward Bound, the Baltimore Community Mediation Center, and Overcoming Poverty Together. She was recently appointed to 30x30, a grassroots movement dedicated to increasing the representation of women in policing by 30% by 2030. A graduate of Leadership Maryland and the Greater Baltimore Committee’s LEADERship program, Martin has been recognized for her leadership and impact by organizations such as The Baltimore Sun (Top 25 Women to Watch), The Daily Record (Top 100 Women), and the International Association of Chiefs of Police (IACP) (Top 40 Under 40). 

Arif Alikhan Headshot

Arif Alikhan

President & Chief Legal Counsel, TacLogix, Inc.

Arif Alikhan is the President and Chief Legal Counsel of TacLogix, Inc., leading the company’s policy development, constitutional policing, community engagement, and strategic planning services. A nationally recognized expert in policing, homeland security, and counterterrorism, Arif has over 25 years of experience in senior policy, legal, and operational roles with the U.S. Department of Justice, Department of Homeland Security, and the City of Los Angeles. He served as a federal prosecutor, senior advisor to two U.S. Attorneys General, and Assistant Secretary for Policy Development at DHS during the Obama administration, overseeing counterterrorism, intelligence, and emergency management initiatives. In Los Angeles, Arif was Deputy Mayor for Homeland Security and Public Safety, managing over $200 million in federal grants and advising the mayor on public safety. He later led security operations for Los Angeles World Airports, overseeing 1,200 sworn officers and personnel at LAX and Van Nuys airports. Most recently, as Director of Constitutional Policing and Policy for the LAPD, he led policy development, legal affairs, risk management, and community engagement. He was also the first civilian appointed to the rank of Assistant Chief of Police in LAPD history. Arif has taught at USC, UC Irvine, and National Defense University and is a certified law enforcement instructor and reserve police officer. He frequently lectures nationwide on public safety and homeland security.

Partners

This Chief of Staff Certification and Executive Coaching Program is facilitated between these organizations:

About the Center for Public Safety and Justice

The University of Virginia’s Center for Public Safety and Justice (CPSJ) is a national hub for innovative education, leadership development, and cross-sector collaboration serving public safety professionals across the country. Housed within UVA’s School of Continuing and Professional Studies, CPSJ brings together practitioners, scholars, and community partners to strengthen modern public safety through high-quality academic programs, applied research, and experiential learning. From the Master of Public Safety and the National Criminal Justice Command College to cutting-edge executive education, leadership summits, and international programs, CPSJ equips both sworn and professional staff with the skills, insights, and partnerships needed to lead effectively in a rapidly evolving public-safety landscape.

About the National Association of Professional Staff In Public Safety

The National Association of Professional Staff in Public Safety (NAPSPS) is the national organization dedicated exclusively to supporting and advancing the civilian members and professional staff leaders who are essential to the success of modern public safety agencies. Through leadership development, professional networking, training, advocacy, and regional and national events, NAPSPS provides a unified platform for HR professionals, analysts, technologists, communications specialists, legal and administrative leaders, and other non-sworn personnel who drive organizational performance and innovation. By elevating their voices, strengthening their skills, and building a national community of practice, NAPSPS helps agencies enhance effectiveness, improve service delivery, and better support the diverse workforce that keeps public safety running.

About the Chief of Staff Association

The Chief of Staff Association is the global peak body representing the chief of staff profession. Our members comprise the most accomplished and dedicated chiefs of staff in the world.  We help organizations solve complex global challenges by professionalizing the chief of staff role to drive organizational effectiveness and make a positive impact on society. With a global presence in 70 countries the CSA is the world’s most expansive membership organization for chiefs of staff, with members occupying positions of influence in more than seventy-five countries.