Heidi Fieselmann

Heidi Fieselmann is a leader in using data, analytics, and technology to advance public safety and criminal justice initiatives. As Director of Customer-Focused Solutions at Mark43, she collaborates with industry experts and agencies nationwide to implement cutting-edge technology and data-driven strategies that improve operational efficiency and public accountability. Previously, Heidi served as Special Assistant to the Chief of Police at the Metropolitan Police Department (MPD) in Washington, D.C., where she managed the Chief of Police’s executive project portfolio, overseeing critical initiatives centered on data and analytics, technology, process improvements, and program evaluation. She also led a five-person team of data and behavioral scientists who evaluated MPD programs and processes, conducted advanced analytics, and recommended evidence-based solutions to address priorities such as gun violence, police stops, use of force, community engagement, training, and public safety transformation initiatives, including alternatives to traditional policing. Heidi guided the Department’s research agenda and oversaw large-scale projects to improve data quality and integrity. Additionally, she spearheaded the development of MPD’s Open Data platform, providing public access to key policing information, and managed a $1 million Crime Gun Intelligence Center grant to enhance the department’s ability to address gun violence. Before joining MPD, Heidi gained expertise in analytics and program management at Booz Allen Hamilton, supporting strategic planning, performance management, and process improvement initiatives for the Justice and Homeland Security market. A PMP-certified professional and Harvard Kennedy School graduate, Heidi is dedicated to fostering innovation in public safety systems.