Support for Students in our Certificate Programs
Student Success Resources
Admitted students have access to supportive staff who will help you through the enrollment process and develop custom program plans based on your preferred academic timeline. We will ensure you're aware of the academic resources available to you, and will be present to help you stay on-track with course assignments.
We know life happens particularly for adult and professional learners who have many variables impacting their lives. If a life event requires you to adjust your academic plans, our team of staff are great resources to help you adjust your academic plan accordingly.
Technology Support
Life can be complex, and we’re here to make sure learning online won’t be. If you have questions or need support, you’ll find the help you need 24/7. Learning is delivered seamlessly through Canvas, honed over years of use and continually updated to ensure your experience is easy and intuitive. You’ll have access to UVA’s complete Canvas support resources, and if you have questions, the Canvas support team is available around the clock, every day of the week.
Technology extends well beyond your learning platform, so whether you have issues with connections, passwords, or software, the UVA Information Technology Services team has you covered. You can chat, call or email for support and expect a quick response no matter the time of day or day of week.
UVA Certificate Student Career Resources
As a certificate student at the School of Continuing and Professional Studies, you will have access to our suite of certificates career resources. Housed in Canvas, this collection of resources provides certificate students with additional opportunities to leverage their new skills and UVA experience in the job market. Specifically, certificate students can access job prep guidance, highlights from career-specific communities and job search platforms, and relevant employment trends within a variety of industries. In addition to these features, students can build their professional networks through the use of discussion boards and our LinkedIn community and engage in market industry-specific events hosted by our program coordinators.
Mental Health Care
Enrolled students have access to TimelyCare, 24/7 virtual, wraparound mental health care at no cost even without personal health insurance. TimelyCare is a leading telehealth firm with expertise in higher education.
Through TimelyCare, UVA School of Continuing and Professional Studies active students have access to three broad areas of support, including:
- 24/7 on-demand support from a mental health professional within minutes to discuss any level of concern by video or phone.
- Twelve scheduled counseling visits with a licensed mental health provider, either in Virginia or throughout the U.S.
- Psychiatric care by a TimelyMD provider.
Learn more about Timely Care, including how to receive support.